1. Introduction
RSUSTAIN CARBON PRIVATE LIMITED (“RSustain Carbon”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of personal data entrusted to us. This Privacy Policy applies to all users of our website (rsustain.org) and related digital platforms.
This policy is framed in accordance with:
- Information Technology Act, 2000 (India)
- Digital Personal Data Protection Act, 2023 (India)
- General Data Protection Regulation (EU GDPR)
- UK GDPR and Data Protection Act 2018
- Applicable international data protection principles
2. Information We Collect
We may collect the following categories of information:
- Personal Identification Information: name, email address, phone number, organization name, designation
- Professional Information: industry sector, sustainability or carbon-related queries, engagement context
- Technical Information: IP address, browser type, device information, cookies, and usage data
- Communications: information submitted via contact forms, email correspondence, or consultation requests
3. Purpose of Data Collection
We collect and process personal data strictly for legitimate purposes, including:
- Responding to inquiries and consultation requests
- Providing advisory, documentation, and readiness-related services
- Improving website functionality and user experience
- Compliance with legal and regulatory obligations
- Internal governance, risk management, and audit readiness
4. Legal Basis for Processing
Depending on the applicable jurisdiction, we process personal data based on one or more of the following lawful grounds:
- User consent
- Performance of a contract or pre-contractual steps
- Compliance with legal obligations
- Legitimate business interests, without overriding individual rights
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality and understand user interactions. Cookies do not collect sensitive personal data. Users may control cookie preferences through browser settings.
6. Data Sharing and Disclosure
RSustain Carbon does not sell or trade personal data. Information may be shared only:
- With trusted service providers under confidentiality obligations
- Where required by law, regulation, or court order
- With user consent for a defined and legitimate purpose
7. Data Retention
Personal data is retained only for as long as necessary to fulfill the stated purposes or to comply with legal, regulatory, or contractual obligations.
8. Data Security
We implement reasonable technical and organizational safeguards to protect personal data against unauthorized access, disclosure, alteration, or destruction. These include access controls, secure storage, and internal governance protocols.
9. International Data Transfers
Where data is transferred across borders, we ensure appropriate safeguards are in place consistent with applicable data protection laws.
10. Your Rights
Subject to applicable law, users may have the right to:
- Access personal data held about them
- Request correction or updating of inaccurate data
- Withdraw consent where processing is based on consent
- Request deletion or restriction of processing
- Lodge a complaint with a relevant data protection authority
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
12. Changes to This Policy
We reserve the right to update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
13. Contact Information
For questions, concerns, or requests related to this Privacy Policy or personal data handling, please contact:
RSUSTAIN CARBON PRIVATE LIMITED
Email: carbon@rsustain.com